Last updated: February 2026

Biochem Pest Control is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

Who We Are

Biochem Pest Control
Website: https://www.biochempestcontrol.co.uk

What Information We Collect

We may collect the following personal information when you contact us or use our website:

  • Name
  • Email address
  • Telephone number
  • Address (if provided)
  • Details of your enquiry

We may also collect limited technical information such as IP address, browser type, and pages visited, for analytics purposes.

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide pest control services
  • Communicate with you about appointments or services
  • Improve our website and services

We do not sell or rent your personal data to third parties.

Legal Basis for Processing Data

We process personal data under the following lawful bases:

  • Consent (when you submit a contact form)
  • Contract (to provide requested services)
  • Legitimate interests (to operate and improve our business)

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings. To read more about our use of cookies click here.

Sharing Your Information

We may share information only where necessary:

  • With service providers who support our business (e.g. website hosting)
  • Where required by law or regulatory authorities

All third parties are required to handle your data securely.

Data Security

We take reasonable technical and organisational steps to protect your personal data from loss, misuse, or unauthorised access.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to meet legal requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our website.